Creating the Platinum Rule Workplace: Eight Strategies to Disrupt Your Unconscious Bias
Unconscious biases are attitudes or social stereotypes about groups of people that affect our understanding, actions, and decisions in an unconscious manner. They cause us to have feelings and attitudes about other people based on characteristics e.g. race, ethnicity, age, gender, physical abilities, religion, sexual orientation, appearance or weight. We all harbor unconscious biases. Thus, we bring them into our workplaces with us. They may contribute to unintentional discrimination, poor decision-making, weak cross-cultural interactions/communications, dysfunctional teams, and low employee engagement. Research documents unconscious bias’s negative effects on workplace decisions in talent acquisition, talent management and talent development. For example, a Yale University study found that male and female scientists, both trained to be objective, were more likely to hire men, and consider them more competent than women, and pay them $4,000 more per year than women. Fortunately, unconscious biases are malleable. Enhanced awareness and training can help us reduce the negative effects of our biases.
Linda Jenkins is a nonprofit governance and leadership consultant with over 34 years of professional experience. She has owned her own company - Jenkins Consulting Group (JCG) - for twelve years. JCG services strengthen nonprofit organizational effectiveness through customized board assessment and development services, retreat and meeting facilitation, and unconscious bias training. In 2012, Linda boosted her board consulting expertise by becoming one of the first BoardSource Certified Governance Trainers®. Driven by her passion to create inclusive workplaces, she became certified to facilitate Managing Unconscious Bias in the Workplace workshops through the Cultural Intelligence Center in August 2019. Before establishing JCG in 2007, Linda honed her skills through professional and leadership positions with the City of Long Beach, the City of Tulsa and the Tulsa Area United Way. Linda holds degrees from Princeton University and the University of Texas at Austin. Currently, Linda is serving as Past President of the Association for Talent Development (ATD) Tulsa Chapter and Vice Chair of the City of Tulsa’s Sales Tax Overview Committee.